Contact Us is an essential tool for direct communication between you and our institutions. If you have questions, suggestions, compliments or requests, we are ready to listen and respond.

Below you will find a detailed description of each channel available. Feel free to choose the one that best suits your needs.

We are here to assist you with efficiency, care and confidentiality.

For academic or financial matters, or anything relating to the services provided by our units, please contact the school or the relevant department directly.

Available channels

This channel was created to tackle misconduct, harassment, fraud and other unethical practices. Through it you can report suspicions or knowledge of situations involving ethical breaches or unlawful conduct.

Guaranteed confidentiality

All reports are reviewed by a dedicated team at Grupo SEB, ensuring confidentiality, independence and impartiality.

Responsible use

We ask that this channel be used thoughtfully and responsibly.

Accountability

Reports should be made responsibly and be based on genuine concerns. To ensure your report is properly investigated, it is essential to provide as much detail as possible and to include any available evidence. This helps us validate your report and take the appropriate action.

Matters not handled here

For academic or financial matters, or anything relating to the services provided by the schools, please contact the unit directly.

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Canal de Denúncias

Fields marked with (*) are mandatory.

How would you like to send it

PDF, DOC, DOCX, JPG or PNG, up to 5 MB.

The Seb Education Ombudsman is available to receive suggestions, compliments, complaints and criticism about our services, products or support. Our aim is to listen to you and continuously improve the quality of the services we provide.

Types of submission

Use this channel to share your opinion, suggest improvements or report problems relating to our support and your experience with our products and services.

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Canal de Ouvidoria

Fields marked with (*) are mandatory.

How would you like to send it

PDF, DOC, DOCX, JPG or PNG, up to 5 MB.

At Seb Education, we follow strict security and integrity standards when processing personal data. This channel was created to receive enquiries relating to the use of your personal data.

Privacy and anonymity

You may choose to identify yourself or remain anonymous. In either case, your information will be handled with the highest level of care and confidentiality.

Matters not handled here

For academic or financial matters, please contact the unit directly.

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Canal de Privacidade

Select your type of relationship with our company.

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What is your request?

Data portability

As the data subject, you have the right to receive the personal data concerning you that you provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit that data to another controller without hindrance from the controller to which the personal data was provided.

Access to your personal data

As the data subject, you have the right to access the personal data collected about you and to exercise that right easily and at reasonable intervals, in order to be aware of and verify the lawfulness of the processing.

Erasure of personal data (right to be forgotten)

As the data subject, you have the right to have your personal data erased by the controller, provided the controller is under no obligation to retain it.

Correction of incomplete, inaccurate or out-of-date data

As the data subject, you have the right to obtain from the controller, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of a supplementary statement.

Confirmation that processing takes place and access to the data

As the data subject, you have the right to obtain from the controller, without undue delay, the personal data it holds about you as well as confirmation that such data is being processed.

Withdrawal of consent

The data subject has the right to withdraw consent.

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PDF, DOC, DOCX, JPG or PNG, up to 5 MB.

For questions and support relating to the services of our schools and educational institutions, please contact the unit directly.

To get in touch with one of our institutions, select the unit below and visit its website. You will then be redirected to handle academic, administrative, financial and other requests.

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